Verifying Your calottery Account
Verification protects your account — it makes sure your balance can only move to you. We ask for a government-issued photo ID and, in some cases, a document that confirms your address, like a utility bill or bank statement. You upload both inside your account settings under the verification tab; the process is handled through SSL-encrypted upload. Most accounts are reviewed promptly
after documents are submitted. You only need to do this once, and after that your cashier runs without interruption.
- Go to Account Settings — Log in and navigate to the verification section inside your account settings — it's labeled clearly in the menu.
- Upload Photo ID — A US driver's license, state ID, or passport works. Upload both sides if your ID has information on the back.
- Confirm Your Address — A recent utility bill or bank statement with your name and address covers the address check — within the last 90 days.
- Await Review — Our team reviews submitted documents and updates your account status. You'll see the verified badge in your account once it clears.