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How calottery Handles Your Personal Information

This Privacy Policy tells you exactly what data calottery collects when you create an account, make a deposit via PayPal, Venmo, or Play+, or contact support — and how we use, store, and protect it.

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calottery How calottery Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We treat your account data the way you'd want any financial service to treat it — with access controls, encrypted storage, and a clear retention schedule. When you connect a PayPal or Venmo wallet, we store only the token reference returned by the payment processor; your full financial credentials never pass through our servers. Here's how the four core areas of data handling work at calottery.

Encryption and Storage Account data is encrypted at rest and in transit. Login sessions use token-based authentication, and we prompt re-verification when unusual device or location patterns appear on your account.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile. You can manage cookie preferences through your browser settings at any time.
Data Retention Schedule Transaction and identity records are kept for the period required under applicable state law in the eligible states we serve. Once that period ends, data is deleted or anonymized on a rolling basis.
Your Access and Correction Rights You can request a copy of the data tied to your account, ask us to correct inaccurate details, or submit a deletion request via email or live chat. We respond within the timeframe required by applicable state law.
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

Questions about your personal data shouldn't require a phone tree. We've kept our privacy contact paths short: email, live chat, and a direct account-settings route so you can act without waiting. Whether you want to review the data we hold, update an email address, or ask us to delete records tied to a closed account, one of these three paths gets you there.

Team online

Email Privacy Support

Send your data request or privacy question to our support email. Include your registered email address so we can locate your account record quickly.

Live Chat

Open live chat from any page on the platform. Our team can confirm what data categories are stored against your account and escalate deletion requests.

Account Settings Panel

Log in and navigate to Account Settings to update your communication preferences, connected payment methods like Venmo or Play+, and marketing opt-outs directly.

Privacy Policy Questions Answered

Below are the questions we see most often from people reviewing this policy. Each answer is specific to how calottery handles data — not a generic response copied from a template.

We collect your name, email, date of birth, and identity verification documents. When you link PayPal, Venmo, or Play+, we store only the token reference — not your full credentials.

We share data only with payment processors needed to complete a transaction you started, and with compliance services required by state law. We do not sell your data to advertisers.

Retention periods follow the requirements of applicable state law in the eligible states where we operate. Once those periods expire, data is deleted or anonymized automatically.

Yes. Submit a data access request by email or live chat. Include your registered email address so we can locate your records and respond within the legally required window.

Log in, go to Account Settings, and update your communication preferences — or click the unsubscribe link in any marketing email. Changes take effect within one business day.

Yes. Session cookies keep you logged in, and analytics cookies help us fix page-load issues on mobile browsers. You can manage or block cookies through your device's browser settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.